Returns and Exchanges

100 Day Risk Free Trial

Our top priority is helping you achieve your dreams. Head out on adventures and see if the equipment meets your needs.

Amok products are versatile and packed with exciting features. We want you to have plenty of time to explore and learn about the gear you've purchased.

That's why we give you 100 days to get to know the products properly before you decide. If you decide that the gear isn’t right for you, you can return one or more products and get your money back.

Can I return everything, regardless of condition?

Most of it, yes. With some exceptions as specified below*.

We want you to experience normal use during the 100 test days. Test the gear outdoors - we accept missing hang tags and a subtle hint of authentic bonfire smell. All we ask is honest feedback regarding the condition upon return.

*If you return damaged products or items that have been altered, we reserve the right to charge a fee for the depreciation.

How to return or exchange

1. If you want to return your item for a refund or exchange it for a different size or model, please notify us within 100 days of receiving your order. Send your request via email to support@amokequipment.com with the following details:
   
   - Your order number (found at the top of the order confirmation email).
   - An overview of the item(s) you wish to return and any item(s) you may want to exchange for.
   - Information about the item's condition: new/unopened or demo tested (give a short condition report), along with any other relevant details.
   
   
2. While awaiting our response, please clean and dry any products used outdoors before packing them for shipment.
   
   

3. We pay for the return shipping. You will receive exact instructions along with your DHL Express return label.

4. Under normal circumstances, reimbursement processing takes 7 days. During periods of high demand, processing times may be longer.

   For any questions, feel free to contact us at support@amokequipment.com. We are here to help!